ISSUE:
We are facing one issue: Once we enable bin/magento module:enable Bss_SeoAltText, we can't copy some products, variable products especially. If the Bss_SeoAltText module is disabled, it works fine.
SOLUTION:
When you duplicate any products, the image attribute is also duplicated. There will be 2 saves happening. The first time you save the original product, the images will be renamed. The second time you save the copied product, the images will no longer exist (not be renamed) but in the database, the image attribute has not been updated. The error shows the data existing in the database but the images do not exist.
To temporarily resolve the issue, please edit the file: app/code/Bss/SeoAltText/Helper/File.php as below:
Or download the file attached below to override the current file on your site.
If you need any further assistance, please feel free to contact us. We'd be happy to support you!
BSS Commerce is a trusted Magento 2 extensions provider with 14+ years of experience, serving 75,000+ customers worldwide. We are an Adobe Commerce Solution Bronze Partner and a Select Magento Extensions Builder, reinforcing our expertise in the Magento ecosystem.
We specialize in developing 150+ high-quality Magento 2 extensions that enhance functionality, improve user experience, and support scalable growth. Our reputation is built on long-term partnerships, positive feedback, and proven performance-driven solutions.
Explore our extensions: https://bsscommerce.com/magento-2-extensions.html
You can refer our top tier extensions:
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