QUESTION:

I use your module version 1.0.4 for my site Magento 2.3.3 and I got the error as the screenshot below when cancelling the order on the frontend.

Please let us know how to fix?


ANSWER:

This error due to the fact that the config Email address to receive notification in the backend is empty.

Please have a look: 


To fix the issue, please edit the file as below:


Or download the file attached and overwrite the current file on your site.


If there is anything else we might help you, please do not hesitate to contact us via https://bsscommerce.com/contact

We'd be happy to support.