After installing the extension on Production mode, the configuration page of the extension on the Backend shows 404 http://prntscr.com/mtbpsv
You could refer some notes from us below:
1/ Please check if your site is on Production mode, after installing the extension, you should run di:compile , then flush cache to generate code and dependency injection configuration.
2/ Or you could reset up extension: remove module version in setup_module table on database and rerun upgrade
3/ Please check our installation guide, please make sure you have named the folder correctly https://bsscommerce.freshdesk.com/support/solutions/articles/19000098942-general-installation-guide-for-magento-2-extensions
If you need any further assistance, please don't hesitate to contact us at email@example.com or create a ticket.
You also could contact us via live chat from 8:00 AM to 5:00 PM, GMT+7 from Mon to Fri.