How to transfer the order ownership to the new account?

Created by Jane D, Modified on Thu, 8 Oct, 2020 at 8:53 AM by Jane D

QUESTION:

I just moved to a new company and I would like to know how can I transfer the order ownership to my client?

They want to manage the account by themselves.


ANSWER:

About the transferring request, if you are the owner of the order ID recently, please provides us the order ID and the new account that you would like to transfer the order ownership via https://bsscommerce.com/contact

Our team will transfer it from our end and update you then.


Note: If the customer writing in isn't the account owner and needs to make the change, have the account owner send us an email from their email address requesting the change, and we can take care of the transfer.  


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