General

No download link
Question: Hi, there is no download possibility after purchase, where i can download it? Answer:  Please log into your account at https://bsscommerce.co...
Fri, 24 Aug, 2018 at 9:53 AM
How do I use the free installation?
When purchasing at BSSCommerce, we offer Free installation service for all paid extensions under one Magento installation ONLY. To get Free installation sup...
Thu, 28 Mar, 2019 at 10:02 AM
Can I request a trial?
We do not provide trial versions for our extensions. However, we are happy to offer a 30-day money back guarantee if our extensions fail to function properl...
Tue, 16 Apr, 2019 at 11:53 AM
How can I receive the updated version?
When BSSCommerce publishes a new version of any product, please take notice of the release note tab in the product page to get the update news about the new...
Tue, 16 Apr, 2019 at 11:53 AM
Are your extensions compatible with 3rd-party extensions?
All of our extensions were tested in clean Magento installations without third-party extensions and we can’t make sure whether they are compatible with 3rd ...
Tue, 16 Apr, 2019 at 11:54 AM
Are your extensions open source or encrypted?
Our extensions are 100% open source. 
Tue, 16 Apr, 2019 at 11:54 AM
Do your extensions support multiple domains?
One extension is used for only one domain and if you want to use for other domains, you have to purchase this extension again. 
Tue, 16 Apr, 2019 at 11:58 AM
How many times can I download the extension after purchasing on site?
Question:  How many times can I download extension after purchasing on site? Answer:  You can unlimitedly download purchased extension from site but y...
Thu, 2 May, 2019 at 6:34 PM
Convert file less to css due to the website doesn't use less
Some extensions could not launch after installation due to website only could CSS while the extension built with LESS Solution: Upload and convert via ...
Fri, 3 May, 2019 at 5:06 PM
How to use our support portal?
Our support portal can enable you to: Create an account in support portal and login  Create a ticket or look at Knowledge Base and Forums.  Use sin...
Mon, 20 May, 2019 at 6:13 PM