How to get the latest version of your module if I purchased it on Marketplace?

Created by Rosa Truong, Modified on Tue, 15 Dec 2020 at 04:52 PM by Rosa Truong

Question: I purchased your module through Magento Marketplace. However, in the Marketplace, it is not the latest version of your module's version. Thus, I want to download the latest version of your store https://bsscommerce.com. How can I do to download it?

 

Answer:


Thank you for contacting us.


In the Marketplace, we have to pass through many steps to submit the new version before they publish on it

It was the reason why the module version was not updated promptly.


If you want to download the latest version of our module, please follow these steps below:


Firstly, please create an account on our store https://bsscommerce.com  


Secondly, email us at sales@bsscommerce.com (or reply to us at current ticket) and give us some information:


1. Screenshot of your order on Marketplace (included order id, email, and extension)


2. Your account on https://bsscommerce.com  that you want to access to get the download link of the module (email).


After that, we will create order from backend then you could get the link to download the latest version of our module on our store.


If you need any further assistance, please feel free to contact us via email sales@bsscommerce.com

We'd like to help.

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