QUESTION:
In Magento, there are already many features of GA4 and GTM is available. But which are the out of the box functionality in your extension from that
I need a list of special features which is not available in Magento's new version, to submit to my client before purchasing the extension.
ANSWER:
Regarding your query, I would like to share that the biggest difference between Google Analytics features from Magento and our M2 Google Analytics 4 is that the GA feature of Magento default does NOT support tracking e-commerce events (Select an item from a list, View an item details, Add/remove a product from a shopping cart, Initiate the checkout process, Make purchases or refunds)
- It only supports tracking some basic and simple actions such as page view and form submission.
- Meanwhile, our module M2 Google Analytics 4:
+ Support 5 default and most popular events with eCommerce tracking in real-time (Select an item from a list, View item details, Add/remove a product from a shopping cart, Initiate the checkout process, Make purchases or refunds, etc)
+ The admin can identify a product through product ID/SKU.
+ Enable the product variant feature from the backend.
+ Support conversion tracking for multiple 3rd-party payment methods.
If you have any questions or need further support, please don't hesitate to contact us.
Thank you so much!
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