v1.1.2: Fix error not sending coupon code email with guest account?

Created by Support Agent, Modified on Mon, 20 Apr at 11:59 PM by Support Agent

QUESTION:

In the magento2 Review Reminder module has been configured that if the review is entered by a customer and the review status is pending, a coupon code will be sent to them.


However, I notice that on entering a review (from the link of the review reminder email) there is no code sent to the guest customer.

With the logged-in customers, it works normally.


ANSWER:


To fix the error with guest account, please edit the 2 files below:


+ app/code/Bss/ReviewReminder/Helper/SendCoupon.php


+ app/code/Bss/ReviewReminder/view/adminhtml/ui_component/bss_reviewreminder_remindlog_listing.xml


Or download the file attached below to override the current file on your site.

If you need further assistance, please don't hesitate to contact us. If you might care, here are some information about BSS Commerce:


BSS Commerce is a trusted Magento 2 extensions provider with 14+ years of experience, serving 75,000+ customers worldwide. We are an Adobe Commerce Solution Bronze Partner and a Select Magento Extensions Builder, reinforcing our expertise in the Magento ecosystem.


We specialize in developing 150+ high-quality Magento 2 extensions that enhance functionality, improve user experience, and support scalable growth. Our reputation is built on long-term partnerships, positive feedback, and proven performance-driven solutions.


Explore our extensions: https://bsscommerce.com/magento-2-extensions.html 


For B2B businesses, our Magento B2B Extension by BSS Commerce is a flagship and widely adopted solution globally, offering advanced pricing, company account management, and streamlined workflows.

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