Module makes the order sale grid slower?

QUESTION:

I use Magento 2.3.3 and the module v1.1.3. I see that after installing the module, the order sale grid slower.

Do you have any workaround to improve the speed?

ANSWER:

1. The cause:

The order grid loading slow due to the module calls repeatedly orders and each time loading and update all the grid. 

2. Solution:

Here is the quick workaround for improving the speed of the order grid during waiting for our update.

Please disable refund status column at Sales => Order
Look for the file <magento_root>/app/code/Bss/RefundRequest/view/adminhtml/ui_component/sales_order_grid.xml
remove or renamed it to sales_order_grid_disable.xml
Flush the Cache and the error will disappear.

If you need any further assistance, please feel free to contact us via email sales@bsscommerce.com

We'd be happy to help you out.

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