Error on Magento 1.8.0.0: A haft of the product page is not loading

Created by Robin Hoang, Modified on Tue, 19 Jun 2018 at 03:10 PM by Robin Hoang

Problem: A haft of the product page on my Magento 1.8.0.0 site is not loading

Answer: The reason of the problem is: Magento 1.8.0.0 does not support Swatch type of configurable products. To fix the issue, could you please follow the following instruction and implement it for your site? 

Edit file:


/web/app/design/frontend/default/default/template/bss/configurablegridview/type/configurable.phtml


comment code


// $dimHelper = Mage::helper('configurableswatches/swatchdimensions');

// $_swatchInnerWidth = $dimHelper->getInnerWidth(Mage_ConfigurableSwatches_Helper_Swatchdimensions::AREA_DETAIL);
// $_swatchInnerHeight = $dimHelper->getInnerHeight(Mage_ConfigurableSwatches_Helper_Swatchdimensions::AREA_DETAIL);


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article