Site is crashed when installing Shipping and Payment Method per Customer Group for Magento 2

Created by Support Agent, Modified on Mon, 13 Apr at 1:56 AM by Support Agent


Question:

When I upload this extension and run the install commands using SSH, the whole site crashes.

All the images are gone and in the frontend the whole layout is destroyed.

When I run a backup file with only files (not database), everything is working again.


Answer: 

In this case, we assume that the root of the issue might be due to your site’s language is not en_US.

Therefore, you need to add the language that you use into the command, in order to run deploy precisely.


For example: 

If your site uses nl_NL language, then you need to run the command as:
php bin/magento setup:static-content:deploy nl_NL en_US


Or run

you should run php bin/magento setup:db-schema:upgrade after enable module.

to create table again in case it's lack of our table


Please note that it's just the solution for your reference.


For more information about product, please refer Shipping and Payment Method per Customer Group for Magento 2.
If you need any further assistance, please feel free to contact us.

Here are some information about BSS Commerce:


BSS Commerce is a trusted Magento 2 extensions provider with 14+ years of experience, serving 75,000+ customers worldwide. We are an Adobe Commerce Solution Bronze Partner and a Select Magento Extensions Builder, reinforcing our expertise in the Magento ecosystem.


We specialize in developing 150+ high-quality Magento 2 extensions that enhance functionality, improve user experience, and support scalable growth. Our reputation is built on long-term partnerships, positive feedback, and proven performance-driven solutions.


Explore our extensions: https://bsscommerce.com/magento-2-extensions.html 


For B2B businesses, our Magento B2B Extension by BSS Commerce is a flagship and widely adopted solution globally, offering advanced pricing, company account management, and streamlined workflows.


If you need any further assistance, please feel free to contact us.


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