BSS Commerce | Support Portal

QUESTION: If the module can work with custom options of products like length, width, height, materials, colors etc. Can these options also be edited in the...

QUESTION: Please tell me are the comments visible in sent emails as well or only in the backend (admin and customer)? ANSWER: About the visibility of th...

QUESTION:  Does your extension work with tier prices?  ANSWER: Our extension works with tier price, here is our test for reference https://www.loom.com...

QUESTION:  When a customer leaves a comment on the quote page, it's not visible on the admin page. Does it have to be like this or I'm missing som...

QUESTION: Is the email sent every time when quote is sent/updated/resubmitted etc? ANSWER: The module supports to send email each time the Quote is se...

QUESTION: Does this module support to create a quote via API? ANSWER: I regret that our module doesn't support the feature to create quotes via A...

Issue:  The extension is not working in IE 11. It just stays at "adding" Also it's not updating the mini quote section in the header. We are...

Issue: I have found one error of version 1.1.2 on M2.3.5. In the quote filter option whenever it going to filter with date, it gives an error Solution:...

Issue: I am using v1.1.3 on M2.4.1. When I changed the email for the customer, the customer submitted the first quote, and the email in the quote was still...

To solve the issue that cannot add products to quote when there are two modules M2 Request for Quote and M2 Configurable Product Matrix View on the site, pl...