ISSUE:
Tested the OOS notification Extension and it does not seem to send an email. For example, I subscribed to a product (SKU: 628233458742) on July 7 and change the stock to 5 and made In Stock, but till now it doesn't notify me about the stock, and the BSS report also shows it is still pending. Can you please rectify it?
SOLUTION:
There is a bug in our module: When there is a product whose SKU are integers (int), the cron cannot run.
To resolve the issue, please edit the file app/code/Bss/ProductStockAlert/Model/StockEmailProcessor.php:

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