[v1.2.6] How to fix conflcit with Bss_SalesRep?

Created by Support Agent, Modified on Sun, 19 Apr at 1:28 AM by Support Agent

Issue: 


The module M2 Checkout Custom Field is working well, with one exception. I filled out the custom fields when checking out, and they show up in the order detail as below:

Drop Ship: Drop ship to this address

Requested Ship Date: 02/1/2022Cancel By Date: 01/13/2022

Comments / Special Instructions: Please ship complete.


But the custom fields don't show up in the Order Grid

Could you please check and solve the issues?


Solution:


The issue happens due to the conflict between Bss_CheckoutCustomField and Bss_SalesRep. Two modules both extend the class grid collection of sales orders.

To solve this conflict, we have created a custom module Bss_CfFix.

Please install it in the folder app/code/Bss and run commands setup:upgrade and other necessary commands.



If you need any further assistance, please feel free to contact us.

We're more than happy to support you.


Get to know us!!


BSS Commerce is a full-service ecommerce agency with 14+ years of experience, supporting 75,000+ customers worldwide. As an Adobe Commerce Solution Bronze Partner and Select Magento Extensions Builder, we deliver trusted end-to-end solutions.


Our core strength is Magento, with 150+ extensions designed to enhance store performance and drive growth. With deep expertise from years of working on Magento websites, we deliver scalable, high-impact solutions backed by strong client trust.


Improve your website performance by choosing our extensions:

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article